Data Ops

• Deep Financial review

• Account review (ICP, tiering, etc)

• Team structure review

• Customer journey review in relation to customer ROI 

• Process review

• Operational system review

• Set up of FP&A forecast (headcount and revenue) for Field-services based on team assumptions and goals +  definition of key metrics and reports to track.

• Analysis of process bottlenecks, system failures, needed exception reports, and trend line in relation to quarterly and annual goal.