This Privacy Policy describes how Infinite Renewals ("we," "us," or "our") collects, uses, and handles information when you visit infiniterenewals.com and its subdomains, complete forms on our website, or engage with our consulting services.

We are a B2B consulting firm. We do not sell your personal information, and we do not run advertising networks or data brokerages. The information we collect is used solely to respond to inquiries, deliver our services, and communicate with prospective and current clients.

1. Information We Collect

Information you provide directly

When you complete a contact form, assessment, or consultation request on our website or via HubSpot-hosted landing pages, we collect the information you submit. This typically includes your name, email address, job title, company name, and any additional context you provide in the form fields.

When you book a meeting through Calendly, Calendly collects your name, email address, and meeting preferences directly. Please refer to Calendly's privacy policy for details on how they handle that information.

Information collected automatically

When you visit our website, our hosting provider (Squarespace) and analytics tools collect standard technical information including your IP address, browser type, pages visited, time spent on pages, and referring URLs. This information is used in aggregate to understand how visitors use our site. We do not use this information to identify individual visitors.

We use the LinkedIn Insight Tag on our website. This allows LinkedIn to collect information about your visit if you are a LinkedIn member, and allows us to measure the performance of LinkedIn advertising campaigns. LinkedIn's data use is governed by LinkedIn's privacy policy.

Cookies

Our website uses cookies for functionality and analytics. Squarespace sets cookies required for the site to operate. Analytics tools set cookies to track aggregate visitor behavior. You can disable cookies in your browser settings, though some site functionality may be affected.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and consultation requests you submit through our website or forms. Schedule and conduct scoping calls, diagnostic engagements, and consulting sessions. Send follow-up communications related to services you have expressed interest in. Deliver consulting engagements, assessments, and deliverables to clients. Send our newsletter, Infinite Insights, if you have subscribed or opted in. Measure the effectiveness of our marketing and advertising, including LinkedIn ad campaigns. Improve our website and service offerings based on aggregate usage data.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We share information only with the service providers we use to operate our business, and only to the extent necessary to deliver those services. These include:

HubSpot, which we use as our CRM and marketing platform. Contact information submitted through our forms is stored in HubSpot. HubSpot's privacy policy governs their data handling practices. LinkedIn, which receives data through the LinkedIn Insight Tag for advertising measurement purposes. Calendly, which processes meeting booking information when you schedule a call with us. Squarespace, which hosts our website and processes associated technical data. Google, which we use for analytics and, in some cases, advertising measurement.

All of these providers are bound by their own privacy policies and applicable data protection law. We do not authorize them to use your information for any purpose beyond providing services to us.

We may disclose information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

4. Data Retention

We retain contact and inquiry information in HubSpot for as long as we have an active or prospective client relationship, or as required by applicable law. If you would like your information removed from our systems, you can request deletion by contacting us at the address below.

Newsletter subscribers are retained in our mailing list until they unsubscribe. You can unsubscribe at any time using the link included in every email.

5. Your Rights

Depending on where you are located, you may have rights regarding your personal information, including the right to access, correct, or delete information we hold about you, the right to object to or restrict certain processing, and the right to data portability.

To exercise any of these rights, contact us at contact@infiniterenewals.com. We will respond within 30 days. We do not charge a fee for reasonable requests.

If you are located in the European Economic Area, United Kingdom, or California, additional rights may apply under GDPR, UK GDPR, or the California Consumer Privacy Act (CCPA). We are a US-based business serving primarily US clients, but we will honor applicable rights regardless of location.

California residents: We do not sell personal information as defined under the CCPA. You have the right to know what personal information we collect, request deletion, and opt out of sale (which we do not engage in).

6. Data Security

We take reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. These measures include access controls on our CRM and internal systems, use of reputable third-party providers with their own security programs, and limiting access to personal information to team members who need it to perform their work.

No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take this responsibility seriously.

7. Third-Party Links

Our website contains links to third-party websites including LinkedIn, HubSpot resources, Calendly, and others. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before submitting information to them.

8. Children

Our website and services are directed at business professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Material changes will be noted on our website. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Infinite Renewals

Boston, Massachusetts

Email: contact@infiniterenewals.com

Phone: (617) 312-4979

Website: infiniterenewals.com