Our Team

  • Professional headshot of a smiling middle-aged man in a dark blazer and blue shirt against a gray background.

    Jeff Kushmerek

    Founder and CEO

    Jeff Kushmerek founded Infinite Renewals after 25 years leading customer success and professional services teams. He started as a developer in the 1990s, worked at Endeca through its acquisition by Oracle, and was a VP at Brightcove when it went public in 2012. He wrote Retention Starts in Implementation and The HubSpot Customer Success Workspace Operators Manual, hosts the GSD Podcast, and spoke at HubSpot's UNBOUND 2026 conference.

  • A woman with long brown hair, smiling, wearing a navy blue long-sleeve top, standing against a gray background.

    Kate Mazzini

    Partner, Infinite Renewals

    Kate Mazzini is a partner at Infinite Renewals and an experienced strategic account management and customer success leader.

  • Renee Murphy Partner, Infinite Renewals

    Renée Murphy

    Partner, Infinite Renewals

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    Jay Nathan

    Partner, GreenShoot

  • Headshot of a young man with light brown hair, glasses, wearing a suit and tie, against a white background.

    Jonathan Huhn

    Partner, GreenShoot

  • A smiling man with short blond hair, wearing a dark blue suit and a patterned shirt, against a dark background.

    Carl Yost

    Partner, GreenShoot

  • Laura Feeney, Consultant at Infinite Renewals

    Laura Feeney

    Consultant

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