Startup Reboot

Many startups had to make up a lot of processes and roles from their pre-seed days through Series A. Companies will eventually need to “reboot” and work to make the Customer Experience department scale better.

Infinite Renewals can run an audit of your entire customer experience. From there, we will work with your team to execute the following types of items:

• Presales process and materials

• Implementation Process creation/adjusting

• Best practices

• Scoping tools

• Resource Modeling

• Project Profitability

• Templates - email, project plans, status reports

• Team training

• Tools - software (CRM, project management, time-tracking, task management). Vendor selection and rollout

• Revenue Generation - creating services packages to be sold with software and after

• Hiring - will help with hiring additional staff and leader (if needed)
  

• When the engagement is nearing its end, the team will leave your team an operational plan that you can run independently. Our team is available to help you re-adjust as needed as your business grows.  Success for Infinite Renewals means that you are successful if you become autonomous.