Top Implementation KPI’s
Are you struggling to find the right Key Performance Indicators (KPIs) for your implementation team? Do you want to ensure that your team is progressing in their career and contributing value to the company? Look no further! In this blog post, we will discuss the essential KPIs that every implementation team should track.
Time to Launch
One of the most critical KPIs for an implementation team is time to launch. How long does it take for your projects to go live? You should know the average time it takes for your team to launch a project successfully. Shoot for 95% adherence to the launch date. The remaining 5% is reserved for enterprise projects and products that go off the rails.
Adherence to Templates
Templates are essential for standardizing the project process. Your team should have a standard baseline and an enterprise template. Ensure that your team has 95% adherence to these templates. The goal is to have your team rolling out projects in a standardized format, enabling seamless execution.
Launch Date Variance
If your contracts specify a launch date, it's crucial to track how much variance occurs. A 30-day variance should be your benchmark, and you should aim to launch within 30 days of the defined launch date. However, there may be instances where you need to communicate with the customer and make necessary adjustments. But, by tracking this KPI, you can ensure that the team is focused on delivering the project on time.
Personal Development
Lastly, it's essential to have a personal development aspect for your team's KPIs. Two courses that we recommend are project management and change management. These courses don't have to be expensive; you can find them on Coursera or Success Hacker. Ensure that the courses have a certification that the team members can earn after completion. Personal development ensures that your team is growing and developing their skills, which ultimately benefits the company.
In summary, KPIs are essential for tracking your implementation team's progress and ensuring that they're delivering value to the company. Time to launch, adherence to templates, launch date variance, and personal development are some of the most critical KPIs that every implementation team should track. By tracking these KPIs, you can help your team grow and become more efficient in their work.