GSD Podcast with UX Design Leader Shmuel Bollen

A Picture of Shmuel Bollen on the podcast, Business Consultant, Jeff Kushmerek Consulting, USA.

I had a great discussing UX and how the use best practices to build Enterprise Applications. We covered :

  • How Shmuel taught himself HTML in the early days of www to create better product documentation at Bose

  • How the book “The Humane Interface” taught him the early pricinples of how to create interfaces for Product

  • Working with Engineering driven experiences to User driven ones

  • How bad UX can be like a Chinese buffet table

  • How Shmuel created his own framework for Enterprise UX

  • Teaching UX to students

  • How a well thought UX can reduce Onboarding and Support fees

You can listen to this podcast here

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GSD Podcast with Scott Roth, SVP Global Customer Success @ Medallia