We will help define what you need to be successful in Customer Success by:

• Understanding your business goals and help you achieve them by streamlining activity and focusing on priorities

• Analyzing the data across all of your customer touchpoints – Support, Product, Finance, and Sales – and from all of your internal systems to understand key data inputs and outputs to support business KPIs

• Assist with identifying the opportunities and any existing roadblocks that should be addressed while scaling for growth

• Meeting with internal resources to understand current areas that need to scale or be optimized

• Create a Discovery + Readiness Report with Actionable recommendations